Section 2.6 in the CPTD Certification program for ATD is Career & Leadership Development. The first bullet reads,” Skill in sourcing, designing, building and evaluating leadership development experiences.”
In this article, I will describe the process I use to develop, refine, upgrade, and evaluate leadership development programs for my Leadergrow, Inc. Business.
All my life I have been fascinated by leadership. Even as a young boy I wanted to know what made some leaders amazing while others, seemingly equally qualified, struggled. During my early years I observed constantly, but I did not find the answers I was looking for.
Upon entering the corporate world, I started studying leadership in earnest. By reading and listening to programs, I was mentored by many of the great leadership gurus of all time, including Napoleon Hill, Earl Nightingale, Brian Tracy, John Maxwell and numerous other leadership authors. My knowledge base was growing, but I needed to get more specific with the training.
For over 30 years, I ran a “leadership laboratory” at my place of work. I surrounded myself with the best leaders I could find, and we learned from each other how to apply the theories we were reading about at the time. I also completed my MBA studies in Behavioral Science at The Simon School at University of Rochester.
Eventually, I learned that there are a million behaviors that constitute great leadership, but all of them are enabled by one single concept. That concept is trust. I learned that the leaders who can build, maintain, and repair trust enable all of the other behaviors (such as respecting people, being consistent, delegating well, etc.) to work like magic.
Leaders who fail to create a culture of high trust work like crazy on all of the other behaviors without much success.
Trust becomes the golden key to great leadership. If you have it, your success as a leader is assured. If you fail to develop high trust with your group, then you will be locked out from the halls of great leadership.
Immediately after retiring from my full-time job as a Division Manager for a large company, I went to work designing leadership development programs. Developing leaders was always my passion at work, and I figured that doing the same thing after leaving the corporate world would be rewarding and also lead to a stable income for decades to come.
I started teaching at several of the Business Schools within driving distance. I also made a proposal to the local Chamber of Commerce to run a series of “Leadership for Managers” courses at the chamber, which I have taught three times a year for the past 17 years. These teaching opportunities made sense, as they both fed my consulting and coaching business.
I also joined the National Speakers Association and prepared to spread the word about the benefits of a high trust culture widely.
As I teach each course, I take feedback at the end, so the material can be continually upgraded. The course has now expanded beyond the original 20 hour format because there are so many wonderful videos available to illustrate key points. Also, during COVID-19 I recast the entire program to be virtual. This change is a real blessing, because I can now reach people all over the world without having to travel.
Bob Whipple, MBA, CPTD, is a consultant, trainer, speaker, and author in the areas of leadership and trust. He is the author of: The Trust Factor: Advanced Leadership for Professionals, Understanding E-Body Language: Building Trust Online, Leading with Trust is Like Sailing Downwind, and Trust in Transition: Navigating Organizational Change. Bob has many years as a senior executive with a Fortune 500 Company and with non-profit organizations.
The one thing you really can control in life is your attitude, yet most people view their attitude as the result of external things happening to them rather than a conscious decision.
In this article, I would like to explore some ideas that can help make your choice more intentional.
These ideas are not new or unique; they have been expressed by numerous authors or scientists over centuries, and yet they are easily forgotten by anyone in the heat of the moment.
Several philosophers have expressed the same ideal, “what determines the quality of your life is not what happens to you but how you react to what happens to you.”
As we were forced to change our way of life in 2020 due to the COVID-19 pandemic, we have had a classic example of how external conditions beyond our control can force us to do things that are uncomfortable and challenging.
Many people became depressed and withdrawn during the shutdown of much of our society: some resorted to suicide. Some people found joy and opportunity by focusing on the one thing they really could control: their mind.
If you choose to change conditions for the better, get some material on mental imaging and start changing your life. The more depressed you are, the more you have to gain.
Most of the time you cannot change the conditions being presented to you by the world, but most of the time you can control your attitude or reactions so that your state of mind is much more enjoyable.
This philosophy is not that profound, and we have all heard some form of it numerous times before. Some people call it “mind over matter.” Norman Vincent Peale called it “The Power of Positive Thinking,” while Earl Nightingale made the observation that “We become what we think about.”
One helpful book is the classic, Psycho-Cybernetics by Maxwell Maltz (1960). Maltz became fascinated with the process of setting goals for his plastic surgery patients. He learned that the power of self-affirmation and mental visualization techniques were enabled by the connection between the mind and the body.
Maltz taught how developing a positive inner vision was a means of developing a positive outer vision. This led to the idea that a person’s outer success almost never rises above the one visualized internally.
Many other philosophers such as Zig Zigler, Tony Robbins, Earl Nightingale, and Brian Tracy have based much of their work on the theories developed by Maltz.
Unfortunately, when we are miserable, it is hard to remember that we can be in control if we want to assume that control. When you get depressed, try the visualization techniques and set a positive goal. They can make a big difference in your life. Paradise is not as far away as it seems.
There is a wonderful TedTalk on this topic by Colin O’Brady. His legs were severely burned in an accident, and the doctors said he would never walk again. But with grit, determination, and the help of his exceptional mother, he went on to become a triathlon champion and set two world records for completing the Explorer’s Grand Slam (climbing the highest mountain on the seven continents in record time).
There are stories of POWs who have achieved a state of joy and gratitude for life even as they were being starved and tortured. One such individual was Viktor Frankel during WWII in the Auschwitz Concentration Camp.
Viktor was a psychologist in Vienna living a comfortable life when he was nabbed by the Nazis and brought to the camp. He was treated with disdain and was starved and beaten, like most POWs.
He was curious about why some people survived, while most others quickly died. He described the survival instinct as the realization that there was something significant to live for, or something yet to do in their life. Once they were reminded of their purpose for living, they were empowered to endure their hopeless situation and survive.
In Viktor’s own situation, he was able to use the power of visualization to rise above the incredible conditions of the moment and feel peace and joy, even among the dying and hopeless people. After the war, he wrote a book on his observations entitled “Man’s Search for Meaning.”
What prison do you live in? Does it sometimes feel like you are suffering needlessly at work or at home? Are the managers in your organization kind of reminiscent of prison guards, or at least schoolyard bullies?
Do you feel there is little hope to be happy or content with the conditions that exist around you? If that describes you, then realize you are making a choice. You are choosing to not live in paradise when the opportunity is there for you to do so, or at least to improve your frame of mind significantly.
The preceding information was adapted from the book Leading with Trust is like Sailing Downwind, by Robert Whipple. It is available on http://www.leadergrow.com.
Robert Whipple is also the author of The TRUST Factor: Advanced Leadership for Professionals, Understanding E-Body Language: Building Trust Online, and Trust in Transition: Navigating Organizational Change. Bob consults and speaks on these and other leadership topics. He is CEO of Leadergrow Inc. a company dedicated to growing leaders.
Humility is a key characteristic for everyone to embrace. True humility is rarely seen in the ranks of leaders.
Ego, rather than humility, seems to be the more common trait in management circles. Let’s examine why this is and suggest some ideas to modify the pattern.
Anyone who has reached a leadership position has a tale to tell. He or she got there through a series of steps and events, some of them deserved and some of them just being in the right place at the right time or knowing the right people.
We can believe in synchronicity or nepotism, but still it usually takes a lot of energy and talent to get ahead. People in the organization may look at a newly appointed leader and remark how he “lucked into it,” but, as Earl Nightingale said in Lead The Field, “Luck is what happens when preparedness meets opportunity.”
There should be some level of personal satisfaction for a leader when he or she emerges from the pack and is elevated. It is a kind of milestone that should be celebrated.
Upon reaching a higher level, the leader quickly becomes aware of an increase in power and influence. I once got a big promotion, and a sincere IT employee in the new organization started calling me “thou” and “thee” until I put an end to it.
It is very easy to let the trappings or perks of a higher level inflate one’s ego. There is nothing wrong with appreciating one’s self worth if it is kept in proper perspective and the person also appreciates and publicly acknowledges the worth of others.
Unfortunately, many leaders do lose perspective and start acting like jerks. Scott Adams, inventor of the Dilbert Cartoon Series would have needed to make a living in some other field if it were not for hubris on the part of leaders.
The role of humility in creating and maintaining trust in organizations was well documented by Jim Collins in Good to Great. Collins identified passion and humility as two common traits of the most effective leaders – he called them “level 5 leaders.”
It is easy to see the impact of a conceited leader on the organization. If the leader is so brilliant, then nobody else needs to look out for the rocks under the surface. People lose heart and will to help the cause.
This behavior forces the leader to be more all-knowing and perfect because real support is not there.
Warren Bennis put it this way, “One motive for turning a deaf ear to what others have to say seems to be sheer hubris: leaders often believe they are wiser than all those around them.”
The literature on executive narcissism tells us that the self-confidence top executives need can easily blur into a blind spot, an unwillingness to turn to others for advice. Leaders who are convinced they are so macho and smart have a difficult time hearing what people are really saying.
I love James O’Toole’s observation, “…it is often the presence of excessive amounts of testosterone that leads to a loss of hearing.”
It would be easy to say “don’t be too full of yourself” and show the benefits of humility. Unfortunately for the narcissist leader, changing the thought patterns and behaviors is extremely difficult. The problem is the blind spots that Bennis refers to.
Daniel Goleman also noticed the same tendency when he identified that leaders with low Emotional Intelligence have the most significant blind spots.
The issue of leader hubris is perhaps the most common schism that exists between the senior levels and the workers. If it is so important, what can we do about it?
Is there a kind of anti-hubris powder we can sneak into the orange juice of over inflated executives? Oh, if it were only that easy.
What we are talking about here is reeducating the boss with influence from below. We want to let him know that his own attitude is getting in the way of trust. Reeducating the boss is always tricky. It reminds me of the adage, “Never wrestle a pig…you get all muddy and the pig loves it.”
What do the sailors do if they are facing a Captain Bligh every day? Mutiny is one option, but it can get pretty bloody.
The road to enlightenment is through education. One suggestion is to form a kind of support network with the employees and leaders on the topic of leadership. Book clubs where employees along with their leaders take a lunch hour once a week to study the topic can begin a constructive dialog.
You can’t just march into the bosses office and say, “You are a total narcissist, knock it off and get down from your pedestal.” You need to use a water drop treatment with lots of Socratic Questions.
Shaping the thought patterns of a superior in the organization is a slow process, like changing the face of the planet in Arizona. Drop by drop and particle by particle, the sand and soil have been moved to reveal the Grand Canyon. Changing a leader’s approach might not take eons, but the slow shaping process is the same, only in human years.
Some leaders will remain clueless regardless. I know one leader who will go to her grave totally blind when it comes to her attitude about her own capability and superiority.
If she was reading this passage, she would be nodding her head affirmative and be 100% convinced that I was referring to somebody else, not her. Perhaps the only hope for a leader like this is some form of radical shock treatment in the form of a series of pink slips.
If you are a leader, try this little test. If you are inclined to think you don’t have any hubris and are a humble servant leader all the time, chances are you have some serious blind spots. Go and get it checked out!
If your mental picture is one of an imperfect person trying to learn more about how to lead, then you are probably okay.
The preceding information was adapted from the book Leading with Trust is like Sailing Downwind, by Robert Whipple. It is available on http://www.leadergrow.com.
Does your organization establish goals that seem impossible to reach? If so, you are not alone.
Many organizations go through a negotiation process with individuals and teams to establish annual performance goals. Often, the person or team is asked for their opinion on the best that can be achieved in the following year.
Then, just for good measure, senior managers tack on an additional 15 to 25% and set that as the target goal.
When employees learn to anticipate this markup process, they instinctively sandbag their initial offer to account for the anticipated bump by senior management. It becomes a game of cat and mouse to establish reasonable stretch goals, and in the end, the organization and its employees suffer.
I believe a better process starts with an understanding of what the entire organization needs and then breaks down individual and team performance goals that will ensure the organization meets its commitments.
Quite often, goals set by senior managers seem unrealistic or unobtainable, which has a significant negative impact on trust. When this happens, employees take on a fatalistic viewpoint that the team has no chance to perform up to expectations. Team members hope they can achieve the goal, but deep down they don’t believe it is possible.
This sequence creates a Pygmalion effect where the negative outcome is nearly guaranteed.
The truth is, you cannot “hope” your way to success. You must believe and expect success for it to become reality.
When stretching for seemingly impossible goals, the most important ingredient is not technology, market size, manufacturing capacity, quality processes, sales force expertise, HR policies, or any other tangible enablers. The most important ingredient is belief.
This fundamental principle has been identified by philosophers and social psychologists numerous times throughout history. It seems that, through the ages, our civilization keeps discovering the same ideas. Here are a few famous quotations from historical figures you may recognize. Notice how they all say the same thing in different words.
Zig Zigler – “When you believe it, you will see it.” Earl Nightingale – “We become what we think about.” Brian Tracy – “If you think you can do it and hang on to that vision, you will accomplish it.” Henry Ford – “If you think you can, or if you think you can’t… You are right.” Lou Holtz – “If you get people to believe in themselves, they will set bigger goals.” Maxwell Maltz – “What you believe will happen actually becomes physical reality.” Norman Vincent Peale – “The power of positive thinking: No success occurs without it.” Andrew Carnegie – “You will not be able to do it until you believe you can do it.” Tony Robbins – “Beliefs have the power to create and the power to destroy.” Napoleon Hill – “What the mind can conceive and believe, it can achieve.”
This list is just a small sample of available quotations on the same topic. The phenomenon of creating success by visualizing it already being accomplished is well known.
Unfortunately, most teams in the working world have forgotten this time-honored wisdom. They wring their hands and lament that achieving the goal set out by management is simply impossible. Well of course it is impossible if they believe that.
Quite often, teams believe they can’t accomplish the goal because they cannot visualize how it could possibly be done. It is important to not get discouraged at the start because the “how” is not evident. Forget about how you will accomplish a goal; simply set out to believe that it will happen.
There are many tools available that can help you accomplish the goal. Resolve to find the right ones for your situation. If you do that, you will achieve the goal in ways you could not possibly imagine at the outset. Unfortunately, it is easy to experience the pangs of fear, especially in an environment of low trust.
The antidote is to teach individuals and teams to re-train their brains so that they drive out any thought of failure. Set the goal high, and then use all the power of mind over matter to make that goal a reality.
That sounds so simple, but it is very difficult to gain the skills required to believe rather than doubt.
Experts like the ones above, have taught us that if we reiterate an affirmative statement that we not only intend to meet the goal but to exceed the goal, then repeat that phrase in earnest at least twice a day for 30 consecutive days, we will actually bring forth a vital energy that was unavailable prior to the new mindset.
It is not the rote repeating of an affirmation that makes the difference. The method gives us a chance to catch the difference between the positive attitude and any negative thoughts or feelings that arise. We then have a moment of truth where we have the opportunity to examine what is holding us back.
As we address these self-limiting beliefs, we can come into mental and emotional alignment and resonance with the affirmation. We become energetically congruent with the vision, and that brings forth powers that are truly amazing.
Having this resonance and congruity changes everything. Of course, a positive mental attitude is not the only factor that will allow us to meet difficult goals.
We have to have a good plan, we have to execute well, we have to have high trust and great teamwork, we have to work incredibly hard, we must employ lean and six sigma principles, we need the right technology and resources, and, yes, we sometimes need some luck.
The truth is that by having the right frame of mind at the outset, we enable the other necessary elements to materialize in the physical world. When we expect and believe we will achieve the goal, sometimes the elements required to accomplish it materialize as if by magic. It is not magic; it is simply how the universe works.
I am not reporting anything new here, but I believe it needs to be reiterated, especially when goals for the next increment of time are being set. This is the time to create a new mindset that will allow you and your team to consistently reach or exceed seemingly impossible goals.
What is the biggest waste of time at your place of work? For most professional employees, the answer is, “meetings.”
Each of us has experienced frustration with ineffective meetings. Most of these are face-to-face situations where a bunch of people gather around a conference table with an objective to accomplish something.
Meetings also happen on the phone and online; the venue does not matter. It feels like the “process” is painfully slow, and the progress is difficult to appreciate.
If you have not experienced this, check your pulse; you may be dead.
More productive Meetings
Let me start with a question. What is the most precious commodity in the world? Stop reading and think about this question. I really want you to ponder what is precious. Is it “love,” “money,” faith,” “family,” “freedom,” “health”? Give it some real thought before you read on.
To answer the question, how would you define “precious?” You might equate it with value in terms of intrinsic or extrinsic reward. You might view it in a social or family context.
I believe there are two factors that make something precious: how difficult it is to obtain, and how important it is. It is the old “supply and demand” analysis. If something is in great demand, but is extremely scarce, it will be incredibly precious.
Take diamonds, for example. They are highly prized by human beings (not sure why) and they are extremely difficult to find (because they look like regular rocks in their natural state and there are so few of them.)
For example, there is a story told by Earl Nightingale about a poor farmer in Africa. He was unable to sustain his family because the soil on his farm was too arid. He tried to grow crops for years and tried to irrigate the land, but the soil was too weak.
Finally, he heard of the discovery of diamonds in a mountain region in another area. He sold his farm and moved to the mountains to prospect for diamonds. He never found any and his family perished.
Meanwhile, the person who bought his land for a pittance found an interesting rock that he took home and placed on his mantle. A couple years later, a visiting geologist recognized the kind of rock and asked the farmer if he knew what it was.
To his amazement, it turned out to be the largest diamond ever found in Africa. Further, the property was replete with similar rocks. It turned out to be the richest area for diamonds in the country.
So, the original farmer was literally surrounded by “acres of diamonds,” but did not realize it. He went to seek his fortune elsewhere and perished with his family due to starvation.
Leaders in the workplace are also surrounded by acres of “diamonds,” but we may not realize it. The diamonds are the people in the organization.
If treated right and exposed to the right environment (like polishing) nearly every person will turn into a valuable gem for the organization. The trouble is, most leaders, just like the original farmer, fail to realize the incredible value that surrounds them every day. What a crime.
If you will accept the “supply and demand” argument for what makes things precious, let’s explore what is the one thing in this world that is truly scarce. What is it that we cannot get more of no matter how we try.
Is it love? No, we can get more of that. Is it money? Certainly not. Is it any kind of metal or mineral? No. Is it faith? No, we can increase that by changing our viewpoint. I submit it is time.
Oh sure, we can increase our total time on earth by improving our health risk factors, but I am talking about the time we each have every day. We each get exactly 24 hours every day. Nothing we can do will increase that. No one gets less, and no one gets more.
We all want more time desperately, but none of us can get more of it on a daily basis it. It is fixed. Therefore, by the law of supply and demand, time is the most precious commodity.
What does this have to do with meetings? Well, if you are like most people, one of your top time wasters is meetings. We need to make them more efficient and productive.
If we do this well, we have more time for the other important things in life. In fact, by increasing our effectiveness at meetings, we can actually “manufacture” time for later use. We can “Save time in a bottle,” as Jim Croce put it.
Would that be worth it? Well, that is probably the easiest way to get some more of the most precious commodity for yourself and your team. Let’s examine some of the typical time wasters in meetings and suggest some antidotes. We’ll start with the granddaddy of them all.
Griping is the most significant time waster in meetings. Think about it. You know the routine. Everyone arrives at the meeting with their head full of issues and problems they are dealing with in their working world.
As the “early birds” are patiently waiting (by the way, having people arrive late is another huge time waster) for the late members, someone says something like, “Can you believe they are increasing our medical deductions again?”
That gets someone else to chime in on how unfair it is, and pretty soon the floodgates are open. Out pours fresh steaming venom onto the table.
When everyone has finally arrived and the group is immersed in self-pity and derogatory remarks about the cost of medical insurance. If gone unchecked, this can go on for most of the meeting, completely usurping the original agenda.
The antidote to this waste of time rests with the leader. He/she is responsible for keeping the agenda and not letting the meeting lapse into a gripe session. An easy technique is to acknowledge a need for the group to do some venting, but put a “stop loss” on it.
The leader might say, “It looks like there is a lot of energy around the medical deductions. How much time do we want to spend on this subject before we launch into the positive things that must be accomplished in this meeting?”
The group might agree to spend 5 more minutes venting. It is now up to the leader to stop the discussion after the 5 minutes and say, “OK, we all agreed to move on after 5 minutes. Any more gripes about the benefits will be done outside this meeting. Let’s move on to the agenda and make some positive steps toward our vision.”
If people persist in venting, it is up to the leader to shut this down.
Have an agenda
An agenda is very important for any meeting. If it is worth getting everyone together, it is worth a few minutes to set the topics and objectives for the meeting. This can prevent wasting time when the team wants to wander off topic. Again, it is up to the leader to keep the group on task.
An often-ignored technique in meetings is the periodic summary of decisions. This can be a real time-saver. After 10 minutes of discussion on the new safety policy, the leader might say, “Let me summarize this discussion. We seem to be agreeing that we will set a new goal of zero lost time accidents for the next quarter. Is everyone on board with this decision?”
If the entire group agrees, then move on to the next topic. Have the notes indicate a decision was made by the group. If this step is omitted, there is no firm commitment to the decision.
People will talk around and about a topic and everyone will have their own opinion of the outcome. You can leave a meeting with wide variations in people’s minds about what actually happened. Summarizing each point as it is made, prevents this problem.
Summarizing also puts a cap on each topic, so the group moves through the agenda efficiently. The role of the leader is to facilitate the process. Done well, this will maximize the benefit of the time spent together.
Handling opposing views
Disagreements can create an incredible waste of time. A point is made, then someone offers a counterpoint. This lapses into a discussion back and forth about the issue. It can, and often does, become acrimonious.
As people “dig in their heels” to defend their position, the argument becomes more intense. Often it gets personal with statements like, “you are always trying to harpoon everything we are trying to do in this team.”
The crime is that, many times the individuals are not that far apart. They are just not listening to each other. I have been in meetings where two individuals spend a lot of time in “violent agreement” with each other, but neither of them realizes it.
There are two antidotes for this problem. First, get the opposing parties to express the position of the other person in their own words. That will uncover if the argument is a “tempest in a teapot.” It also ensures that each party really understands the opposing viewpoint.
Agree to Disagree
The other technique is the “Rule of Three.” If the point- counterpoint goes on for three iterations, it is unlikely either party is going to “win” the argument. This is the time for the leader to say, “I think you two should agree to disagree on this point. It is evident that neither of you are going to sway the other, so let’s table this discussion or take it outside so we can get back to the agenda.”
Using the Rule of Three can save huge amounts of time in meetings.
The leader is responsible for starting and ending each meeting on schedule. It is impolite to arrive late for meetings. As a leader, you can stop this behavior simply by not waiting for the lagers.
Make sure there are some important decisions at the start of the meeting. If someone comes in late, do not go back and review what was already done; let the inconsiderate person catch up after the meeting.
I use a technique in my on-ground classes where I go over the hints for the next week’s assignments at the start of the class. Once I had a tardy student turn in the wrong assignment. She came to me and complained that I did not explain the rules well. I told her that the rules were explained at the start of the previous class, but she was not in attendance at that time. She quickly got the message.
The same rules apply in the online environment. If you make a commitment for the start of a meeting at 8 pm, be there at 8 pm. Recognize that there are family or personal emergencies that can make that impossible in rare instances.
The problem is that some people have a tendency to excuse themselves from their obligations on a regular basis. This behavior needs to be extinguished by the team. We need to be sensitive to real emergencies, but intolerant of those who habitually make excuses for holding up others.
These are only a few of the rules to make better use of time in meetings. Most of these are common sense ideas, but they are often forgotten in the normal work environment. The best way to make sure you are not wasting time is to remember how incredibly valuable it is, and act that way.
The preceding information was adapted from the book The TRUST Factor: Advanced Leadership for Professionals, by Robert Whipple. It is available on http://www.leadergrow.com.
Robert Whipple is also the author of Leading with Trust is like Sailing Downwind and, Understanding E-Body Language: Building Trust Online. Bob consults and speaks on these and other leadership topics. He is CEO of Leadergrow Inc. a company dedicated to growing leaders.
Here is a good barometer to test the quality of your leadership.
Leaders Create Winners
On this dimension it is easy to see the difference between a good leader and a poor one. Just look at the faces of people in the organization as they go about their daily tasks. Do they look like winners or losers? This is the easiest and quickest way to measure the caliber of a leader.
Great leaders find a way to create a whole society of winners in their organization. Oh sure, not 100% of the people are going to feel great 100% of the time.
That would be impossible, but the overarching mood is one of turned on people who are really in control of their fate as much as society will allow them to be.
They feel good, and people who feel good work well. Also winners tend to have high trust in their leaders and their peers. That is a significant advantage in any culture.
They are what Ken Blanchard refers to as “gung ho.” Coming to work is exciting and rewarding because they are making a better world for themselves.
That is the true definition of success as coined by Earl Nightingale. He said, “Success is the progressive realization of a worthy ideal.” People under a great leader are successful according to this definition because they are realizing their worthy ideal on a daily basis.
The contrast here is pretty stark, because people who work for poor leaders feel trapped.
They need a job in order to eat and support their family, but they are far more turned on by organizing a Cub Scout picnic than by making cars or airplanes at work.
They live for the things they get outside work and tolerate the abuse on a daily basis to fund the next mortgage payment and buy the meat.
If you want to measure how good a leader is, just talk to the people and find out where on this spectrum most people live.
If it is toward the empowered side and people feel like winners, their leader is a good one. If they feel like victims and work simply to get by, chances are their leader is not a very good one.
We do have to be careful in these comparisons to take into account the time a leader has been around.
You cannot expect a sick culture to be turned around in a couple weeks. But my contention is that it does not take years for a really good leader to turn around a tough situation.
In my experience a great leader can make a huge impact in even the most challenging organization within a year, often within 6 months.
Bob Whipple is CEO of Leadergrow Inc., a company dedicated to growing leaders. He speaks and conducts seminars on building trust in organizations. He can be reached at email@example.com or 585-392-7763.
Since this series of articles is all about success, I thought one article on the actual topic of success would be in order.
Stop for a minute and think about what success means to you. Think about a highly “successful” person you know. How would you describe what it is that makes him or her successful?
I have been doing this exercise in my leadership classes for over 15 years. Surprisingly, the two conventional methods of determining success are rarely identified by the leadership students.
When I was growing up, success was often described in financial terms. A successful person had a lot of money to throw around and lived in a big house.
Alternatively, we used to think of success in terms of power. The higher you were in the organization and the more people you had reporting to you, the more successful you were.
People in my classes do not focus on money or power when trying to describe success. Instead, they mention things like, being happy, reaching a goal, finding love, family and friends, and other more social manifestations of success.
If they mention money, it is only to have enough to not be in need. I then share with the class that two deceased philosophers taught me an alternate view of success.
Napoleon Hill and Earl Nightingale were early pioneers of leadership research who had a major influence on my understanding of the subject. Napoleon spent his entire adult life pursuing the essence of leadership, and he put his thesis in a book entitled “Think and Grow Rich” as well as several other works both written and audio.
Actually, his first book was a set of eight volumes published in 1928, entitled “The Law of Success.” He later distilled his findings in an audio series titled “The Science of Personal Achievement,” where he enumerated his 17 Universal principles of Success.
The work is still available, and I highly recommend it. Napoleon Hill died in 1970 at the age of 87.
Earl Nightingale was a protégé of Napoleon Hill. He was a US Marine Corporal and was one of only 15 Marines who survived the attack on the USS Arizona at Pearl Harbor.
After the war, he became a radio announcer and studied leadership with Napoleon Hill. Earl is credited with clarifying what he called the strangest secret after reading countless books on philosophy and leadership.
After many years of study, he boiled down the wisdom of the ages into just six words:
“We become what we think about.”
Many philosophers and researchers have come up with a similar conclusion about success. Here is a brief video on the topic that I call “Discovering the Same Vein of Gold.”
Earl also wrote about personal success and recorded an outstanding audio program entitled “Lead the Field.”
Over the years I have practically memorized the entire program. Earl wrote that the single word that governs our happiness all the days and years of our lives is “attitude.”
We have the power to choose how we react to the things that happen to us in life. The quote that stuck with me the most from Earl’s program was a succinct definition of success. He wrote:
“Success is the progressive realization of a worthy goal.”
Earl’s contribution means that “anyone who’s on course toward the fulfillment of a goal is successful now. Success does not lie in the achievement of a goal…it lies in the journey toward the goal.”
The concept hit home to me because it changes everything. Most people go through life not feeling particularly successful because they have not yet reached their goal in life.
Nightingale said exactly the opposite. You are successful as you strive for that which you seek. Actually reaching a goal is simply a milestone: a moment to reflect and celebrate. But to continue being successful, you must quickly move on and strive for another more lofty goal.
Earl used the example of children at Christmas time to illustrate the point. He noted that kids are excited and happy on Christmas Morning as they anticipate and hope for wonderful gifts.
On Christmas afternoon, once all the presents have been opened, one would think the kids would be at their peak of happiness, yet they are often cranky and a little depressed at that time.
The reason is that all the magic and anticipation are gone. Sure there are toys to play with, but the zest is now blunted, even if what they received was more than they expected.
Success is strongest when we are reaching or striving for something. We feel alive and full of energy. Another way to describe the phenomenon is a quote from Cervantes that:
“The road is better than the Inn.”
Success is in the pursuit of a worthy goal. This means that you are successful right now as you are working and struggling to improve your lot in life, as long as you have a goal.
As a supervisor, if you are reading and studying about leadership, you are successful right now. If you are taking courses or otherwise growing in your leadership knowledge, you are a success.
You do not have to wait for someone to put a crown on your head to feel the elation of success; you already possess it as long as you are a lifelong learner or a person who is giving back to others as a goal.
Imagine the happiness that would exist if every supervisor realized this profound wisdom. As a result of reading this article, you now have that wisdom. You are more successful just because you read this article.
Use this knowledge and teach it to others as just another way to cement your own personal success.
Bob Whipple, MBA, CPLP, is a consultant, trainer, speaker, and author in the areas of leadership and trust. He is the author of four books: 1.The Trust Factor: Advanced Leadership for Professionals (2003), 2. Understanding E-Body Language: Building Trust Online (2006), 3. Leading with Trust is Like Sailing Downwind (2009), and 4. Trust in Transition: Navigating Organizational Change (2014). In addition, he has authored over 500 articles and videos on various topics in leadership and trust. Bob has many years as a senior executive with a Fortune 500 Company and with non-profit organizations. For more information, or to bring Bob in to speak at your next event, contact him at http://www.Leadergrow.com, firstname.lastname@example.org or585.392.7763
If you are pursuing a worthy goal, you are probably feeling pretty good about yourself, even if you are sometimes exhausted or discouraged along the way.
As Lou Holtz once said “When we feel the best about ourselves is when we went the extra mile, when we lay our head on the pillow late at night worn out and exhausted, but we know we paid the supreme price.” That statement is what effort toward a goal feels like much of the time.
When you reach your goal, after you celebrate, it is important to set a new one fairly soon, so you do not drift.
This rule for living comes from numerous philosophers, including Earl Nightingale, a member of the International Speakers Hall of Fame and the Radio Hall of Fame. Earl produced several books on personal leadership and wrote over 7,000 radio and television commentaries on how we can lead better lives.
His famous program “Lead The Field” is my all time favorite program for inspiration. It is available through The Nightingale Conant Company.
Here is the secret to a long and prosperous life (in every sense). When we are being “successful” is when we are pursuing a worthy goal. Earl discovered this law several decades ago.
His famous “strangest secret” is only six words long….”We become what we think about.” As we put forth extreme effort in pursuit of our goals, that is what gives meaning to life.
When we reach the goal, it is like a signpost along the road that we have arrived at that point in our life. It is right and smart to take a deep breath and celebrate with our loved ones who have supported us in the challenging times.
Take some time to rest and to feel the great peace that comes from achieving your goal. Share the credit, because you did not do it alone.
Now comes the crucial part. Do not let too many days go by before you set your next goal in life. It may be completely different from the one just achieved.
For example, someone who has studied for years to get an advanced degree may set a goal to climb a mountain, or to become an excellent speaker, or an artist.
The point is to not rest on the past achievement of a worthy goal too long. It is the next goal that must be envisioned, because that is how we get the most value from life. Without a worthy goal we quickly lose the real zest of life.
Think of it this way…”The road is better than the inn,” or “Life is a journey, not a destination.”
Thornton T. Munger wrote,” There is no road to success but through a clear, strong purpose. Nothing can take its place. A purpose underlies character, culture, position, attainment of every sort.”
Once you have set your goal, it is time to lay out your strategy for achieving it. This strategy is so valuable because it will help you regulate your effort to focus energy on the necessary tasks to attain it and not become distracted with other activities that cause overload.
You know when you are stretched too thin if performance starts to lag. It is really a fascinating area of life. We can always add another activity, but at some point we would be better off taking something off the plate.
If we create a solid strategy for our life, then we will know what things to add and what things to prune. It is a really important concept in living well, and it is one that many people just arrive at by default. The most accomplished people do not leave it to chance, rather they own their destiny.
What you achieve in life is a function of how you run your life. Make sure you have a worthy goal at all times. Celebrate the achieving of one goal by setting a new one.
Combine the goal with a focusing strategy, and you will be amazed at the level of achievement and satisfaction you can pack into your precious years on this planet.