Having just completed a series of 100 articles on Body Language, it is time for me to start a new series of fresh content on my favorite subject: TRUST. I will write on all aspects of trust as I have come to know it.
About 30 years ago, I came to the conclusion that trust is the “golden key” to great leadership. We know it when we experience trust, but it is a bit elusive when we try to define it with precision. I intend to take the mystery out of the topic and discuss numerous aspects of trust and how they relate to leadership.
I will be covering:
1. The nature of trust in many dimensions
2. How leaders can obtain more trust consistently
3. How they can maintain and build higher trust over time
4. How they can leverage trust to improve performance in all dimensions of business
5. How they can repair damaged trust
6. How they can teach other leaders how to create a culture of higher trust
While the bulk of content in this series will be slanted toward business settings, the points and techniques will be equally valid for social groups, families, church congregations, university settings, hospital staffs, legal offices, and any other setting where human beings interact.
Layout of articles
I will do more than simply describe the content; I will give specific examples from my personal experience and suggest exercises you can do to increase your skills at building higher trust. As always, I invite dialog through comments to this blog or on my website. For each article, I will include a Bonus Video that goes along with the content of that particular article. These videos are all very brief (less than 3 minutes).
An exercise for you
As a first exercise in this series, try to recall a time when you experienced a feeling of high trust. Recall the details of what was going on and how you experienced great security in that moment. Now go back and recall a time when there was a serious trust violation in your life. Recall the empty feeling of being let down. Were you able to rebuild the trust, or was it the end of that relationship? Later in this series I will deal with ways to repair damaged trust.
How trust works
In an organization, I think of trust as the lubricant that allows everything to work as it was intended. Without trust, we get friction and heat between people. In this series, we will focus on these aspects of trust and what specific thought patterns and behaviors that result in building higher trust over time.
Benefits for you
It does not matter what your position is; you can benefit from reading this series because it will help your life run much better. If you are a leader (and I contend that we are all leaders at some point: think about leading yourself) this series will be extremely valuable in that it will reveal many aspects of trust that you may not have been aware of that will enrich the quality of your life.
Link to video of “Leadership and Trust”
Bob Whipple, MBA, CPLP, is a consultant, trainer, speaker, and author in the areas of leadership and trust. He is the author of four books: 1.The Trust Factor: Advanced Leadership for Professionals (2003), 2. Understanding E-Body Language: Building Trust Online (2006), 3. Leading with Trust is Like Sailing Downwind (2009), and 4. Trust in Transition: Navigating Organizational Change (2014). In addition, he has authored over 1000 articles and videos on various topics in leadership and trust. Bob has many years as a senior executive with a Fortune 500 Company and with non-profit organizations