Body Language 10R Scratching of the Head

January 12, 2019

Sorry – I had to reissue this article with a different picture to translate well in the LinkedIn environment.

This type of body language is very well known, and the meaning is hard to miss. Perhaps it is a bit more conscious than other BL gestures because we actually refer to it in daily conversation.

We might say something like, “His actions yesterday really left me scratching my head.” The translation is one of confusion or not knowing how to interpret something.

The vision I have with this body language is stuck in my mind. I once saw a man who was driving a little black sports car. I came up upon him when his car was broken down by the side of the road. He had gotten out of the car and just raised the hood as I was going by.

Out from the engine compartment steam was billowing out toward the man’s face. He stood there with his hand near the back of his head and fingers reaching down to scratch his head. It did not take a rocket scientist to derive the meaning of his gesture. It means, “What the heck is going on?”

Often there is a physiological explanation for a specific type of body language, such as the need for more oxygen leading to loosening of the collar. The link for scratching the head might originate in the inability of the brain to comprehend exactly what is happening at the moment.

We may scratch our heads as a way to see more clearly the issue, much the same as when we rake leaves we can see the grass better.

In addition to confusion, this form of body language may signify doubt or uncertainty. In some circumstances, it may be an indication of lying. If someone starts to scratch his head while you are talking to him, check to see if the indication is that the person does not believe what you are saying. You would usually see another facial indication of doubt along with the head scratching.

For example, if the person furrows his brow while scratching his head, it may be a signal that you are damaging the trust this person had built up for you.

Whatever the source of the emotion, the person making the gesture is usually not aware he is doing it, unless someone points it out. We see the behavior in others very quickly, but we are normally not conscious of when we do it ourselves.

The scratching head gesture may have a logical physical explanation such as eczema or severe dandruff. As with all body language, you need to consider the person’s habitual movements. If this person routinely scratches his head with no apparent stimulus, it is likely the problem is a physical itch rather than puzzlement.

The best way to grow in your interpretation of this type of body language is to catch yourself in the act and bring it to your conscious mind. You will be using your Reticular Activation System (RAS) to become more alert to the signals you send out.

The best way to describe RAS is with an example. You are driving down the highway, and you do not notice any specific pattern to the different makes and models of the cars and trucks. Your mind is focused on other things. Then you turn into a Ford dealership and look at a specific red Ford truck that you fancy. You have a negotiation with the dealer and get enough information to make a decision in the next couple days. As you drive back home, you will see every red Ford truck on the highway. You will be amazed at the number that are flowing by when you did not notice them at all on your way to the dealer. Your RAS will have been activated.

Use your RAS to sensitize yourself to the various body language signals you send and you will gain greater control of how you project your emotions to others.

This is a part in a series of articles on “Body Language.” The entire series can be viewed on http://www.leadergrow.com/articles/Bodylanguage or on this blog.

Bob Whipple, MBA, CPLP, is a consultant, trainer, speaker, and author in the areas of leadership and trust. He is the author of four books: 1.The Trust Factor: Advanced Leadership for Professionals (2003), 2. Understanding E-Body Language: Building Trust Online (2006), 3. Leading with Trust is Like Sailing Downwind (2009), and 4. Trust in Transition: Navigating Organizational Change (2014). In addition, he has authored over 600 articles and videos on various topics in leadership and trust. Bob has many years as a senior executive with a Fortune 500 Company and with non-profit organizations. For more information, or to bring Bob in to speak at your next event, contact him at http://www.Leadergrow.com, bwhipple@leadergrow.com or 585.392.7763


Body Language 10 Scratching the Head

January 12, 2019

This type of body language is very well known, and the meaning is hard to miss. Perhaps it is a bit more conscious than other BL gestures because we actually refer to it in daily conversation.

We might say something like, “His actions yesterday really left me scratching my head.” The translation is one of confusion or not knowing how to interpret something.

The vision I have with this body language is stuck in my mind. I once saw a man who was driving a little black sports car. I came up upon him when his car was broken down by the side of the road. He had gotten out of the car and just raised the hood as I was going by.

From the engine compartment, steam was billowing out toward the man’s face. He stood there with his hand near the back of his head and fingers reaching down to scratch his head. It did not take a rocket scientist to derive the meaning of his gesture. It means, “What the heck is going on?”

Often there is a physiological explanation for a specific type of body language, such as the need for more oxygen leading to loosening of the collar. The link for scratching the head might originate in the inability of the brain to comprehend exactly what is happening at the moment. We may scratch our heads as a way to see more clearly the issue, much the same as we rake leaves so we can see the grass better.

In addition to confusion, this form of body language may signify doubt or uncertainty. In some circumstances, it may be an indication of lying. If someone starts to scratch his head while you are talking to him, check to see if the indication is that the person does not believe what you are saying. You would usually see another facial indication of doubt along with the head scratching.

For example, if the person furrows his brow while scratching his head, it may be a signal that you are damaging the trust this person had built up for you. Whatever the source of the emotion, the person making the gesture is usually not aware he is doing it, unless someone points it out. We see the behavior in others very quickly, but we are normally not conscious of when we do it ourselves.

The scratching head gesture may have a logical physical explanation such as eczema or severe dandruff. As with all body language, you need to consider the person’s habitual movements. If this person routinely scratches his head with no apparent stimulus, it is likely the problem is a physical itch rather than puzzlement.

The best way to grow in your interpretation of this type of body language is to catch yourself in the act and bring it to your conscious mind. You will be using your Reticular Activation System (RAS) to become more alert to the signals you send out.

The best way to describe RAS is with an example. You are driving down the highway, and you do not notice any specific pattern to the different makes and models of the cars and trucks. Your mind is focused on other things. Then you turn into a Ford dealership and look at a specific red Ford truck that you fancy. You have a negotiation with the dealer and get enough information to make a decision in the next couple days. As you drive back home, you will see every red Ford truck on the highway. You will be amazed at the number that are flowing by when you did not notice them at all on your way to the dealer. Your RAS will have been activated.

Use your RAS to sensitize yourself to the various body language signals you send and you will gain greater control of how you project your emotions to others.

This is a part in a series of articles on “Body Language.” The entire series can be viewed on http://www.leadergrow.com/articles/Bodylanguage or on this blog.

Bob Whipple, MBA, CPLP, is a consultant, trainer, speaker, and author in the areas of leadership and trust. He is the author of four books: 1.The Trust Factor: Advanced Leadership for Professionals (2003), 2. Understanding E-Body Language: Building Trust Online (2006), 3. Leading with Trust is Like Sailing Downwind (2009), and 4. Trust in Transition: Navigating Organizational Change (2014). In addition, he has authored over 600 articles and videos on various topics in leadership and trust. Bob has many years as a senior executive with a Fortune 500 Company and with non-profit organizations. For more information, or to bring Bob in to speak at your next event, contact him at http://www.Leadergrow.com, bwhipple@leadergrow.com or 585.392.7763


Think Different

March 12, 2016

X-ray brain pathologyThe human brain is a remarkable organ. It has many fascinating properties that can give us insights on how to live a better and more effective life.

One of these phenomena occurs at the base of the brain: the Reticular Activating System (RAS).

RAS is an incredible filtering system that allows human beings to sort out and pay attention to things that are important to us while disregarding the bombardment of other things that are not critical. It is the mechanism that allows us to focus attention on the vital few and ignore the trivial many.

I will leave how the RAS works to the brain experts, but the impact of it is a wonder to behold. In this article, I want to explore RAS along with some implications it can have in our professional and personal lives. The best way to appreciate the power of RAS is through examples.

Imagine you are in a theater during intermission. The crowded lobby is abuzz with the cacophony of voices, and it is impossible to hear any conversation except the one closest to you. In the crowd, within earshot, someone mentions your name.

All of a sudden you are able to laser focus on that conversation, ignoring all the rest, and actually hear what that person is saying about you. If the person had not uttered your name, there would be no way you would hear what she was saying. That is RAS in action.

Let’s look at another typical example. You just came out of a car dealership after having ordered a red Ford truck. On the way home, you start to notice red Ford trucks everywhere.

Driving to the dealership, you paid no attention and did not notice any trucks at all. Once the RAS is activated, it allows all kinds of miraculous things to happen.

Marcus Buckingham wrote a famous book entitled Now, Discover Your Strengths using data generated by the Gallup Organization. His thesis was that we can make much faster progress at self-improvement if we focus energy on our areas of strength rather than trying to improve our weaknesses.

If you doubt that conclusion, pick up a copy of his book. It gives a mountain of data to support the conclusion. The book also contains a link to an online survey you can take to determine your own strength areas.

After reading the book and doing the assessment, I found two dominant strengths I had that were not evident to me before. I found out that I am a “Maximizer” (one who tries to achieve excellence) and that I am particularly strong in “WOO,” (which stands for Winning Others Over). Being a Maximizer allows me to accomplish more in one day than most other people, and WOO allows me to have significant influence when it is important.

Let’s now explore how this knowledge, coupled with RAS, has made the ideas useful to me.

I am a visual communicator and tend to think in terms of images. I have the image of walking around all day with imaginary “arrows of opportunity” flying in the air, just over my head. The arrows represent a constant stream of opportunities to interface with people or do things that help me be more effective.

I just need to pick the correct arrows and reach up and grab the right ones as they fly by. The difficult part used to be that there were so many arrows, how was I to select the ones that could help me the most? Enter RAS.

Now that I know my two greatest strengths, when I view the arrows in my mind, a few of them are in vibrant color. These are the ones that represent a chance to use my skills at Maximizing and WOO. The rest of the arrows are black.

Using this filtering technique, I am able to “see” the most important opportunities coming at me (even when they are far off) and grab them to flex the strengths within me much more frequently. Voila! My performance improves simply based on the application of my strongest traits.

RAS is a very powerful tool, but we need to be continuously aware of that power if we are to harness it for use in our lives. Try this little exercise. Try to identify 5-10 times in each day where you are applying the understanding of RAS to improve how you manage your life.

For example, you might be sitting in a cafeteria with hundreds of people. In the distance, you spot an old friend you had been thinking about recently and realize you have not spoken to him in over a year. You resolve to call him that afternoon.

Immediately you recognize that RAS helped you find that person and renew the acquaintance. That counts as one of the 10 opportunities to use RAS.

That evening, while scanning a magazine, out of the corner of your eye you catch a glimpse of an ad for a boat and immediately remember that you had intended to buy a new fishing reel this week. The association was made possible by RAS.

That would be number two example. Try to find 5-10 examples a day.
By focusing your energy on understanding how you can use RAS to filter your thinking as opposed to following random thoughts, you will actually be doing a kind of “meta RAS” where the technique is helping you identify opportunities to use its power for you daily. It sounds complex, but it is really pretty basic.

RAS also has a strong connection to trust. Because RAS helps to connect people and topics at just the right time, it enables uncanny possibilities for improving trust between individuals.

It is not the only thing to enable trust, but it really helps, especially in the times where connection and assistance are critical. It is like a little voice telling you to call your sister only to find out that she was seriously depressed at that very moment.

Do not overlook the power of RAS to improve your life. The more you practice identifying the phenomenon within you and use it, the more creative ways you will find of having it guide you to a better life.
Key Points for this article

1. The power of the Reticular Activation System (RAS) is amazing

2. Once you discover something previously hidden to you, it broadens your life experience in remarkable ways.

3. Work to improve your strengths before you spend effort on improving your weaknesses and you will make more progress.

Exercises for this week

1. Really do the activity outlined in this chapter of identifying examples of RAS in your life. Once you start looking, it will reveal a whole new world of awareness for you.

2. Point out the examples of RAS in your daily dealings with people. Life is really not a random walk experience.

3. The next time someone says “nothing ever changes,” make sure you correct that person. Actually, everything always changes.

 

Bob Whipple is CEO of Leadergrow, Inc. an organization dedicated to growing leaders. He can be reached at bwhipple@leadergrow.com  585-392-7763. Website www.leadergrow.com   BLOG www.thetrustambassador.com He is author of the following books: The Trust Factor: Advanced Leadership for Professionals, Understanding E-Body Language: Building Trust Online, Leading with Trust is Like Sailing Downwind, and Trust in Transition: Navigating Organizational Change.


Use Your RAS

April 4, 2015

X-ray brain pathologyThe human brain is a remarkable organ. It has many fascinating properties that can give us insights on how to live a better and more effective life. One of these phenomena occurs at the base of the brain: the Reticular Activating System (RAS).

RAS is an incredible filtering system that allows human beings to sort out and pay attention to things that are important to us while disregarding the bombardment of other things that are not critical. It is the mechanism that allows us to focus attention on the vital few and ignore the trivial many.

I will leave how the RAS works to the brain experts, but the impact of it is a wonder to behold. In this article, I want to explore RAS along with how you can use it to improve your life.

The best way to appreciate the power of RAS is through examples.

Imagine you are in a theater during intermission. The crowded lobby is abuzz with the cacophony of voices, and it is impossible to hear any conversation except the one closest to you. In the crowd, within earshot, someone mentions your name.

All of a sudden you are able to laser focus on that conversation, ignoring all the rest, and actually hear what that person is saying about you. If the person had not uttered your name, there would be no way you would hear what she was saying. That is RAS in action.

Let’s look at another typical example. You just came out of a car dealership after having ordered a red Ford truck. On the way home, you start to notice red Ford trucks everywhere. Driving into the dealership, you paid no attention and did not notice any trucks at all.

Once the RAS is activated, it allows all kinds of miraculous things to happen. RAS is a very powerful tool, but we need to be continuously aware of that power if we are to harness it for use in our lives.

Try this little exercise. Try to identify 5-10 times in each day where you are applying the understanding of RAS to improve how you manage your life.

For example, you might be sitting in a cafeteria with hundreds of people. In the distance, you spot an old friend you had been thinking about recently and realize you have not spoken to him in over a year.

You resolve to call him that afternoon. Immediately you recognize that RAS helped you find that person and renew the acquaintance. That counts as one of the 10 opportunities to use RAS.

That evening, while scanning a magazine, out of the corner of your eye you catch a glimpse of an ad for a boat and immediately remember that you had intended to buy a new fishing reel this week.

The association was made possible by RAS. That would be number two example. Try to find 5-10 examples a day.

By focusing your energy on understanding how you can use RAS to filter your thinking as opposed to following random thoughts, you will actually be doing a kind of “meta RAS” where the technique is helping you identify opportunities to use its power for you daily. It sounds complex, but it is really pretty basic.

Do not overlook the power of RAS to improve your life. The more you practice identifying the phenomenon within you and using it, the more creative ways you will find of having it guide you to a better life.


New Eyeballs

October 8, 2011

The human brain is a remarkable organ. It has many fascinating properties that can give us insights on how to live a better and more effective life. One of these phenomena occurs at the base of the brain: the Reticular Activating System (RAS). RAS is an incredible filtering system that allows human beings to sort out and pay attention to things that are important to us while disregarding the bombardment of other things that are not critical. It is the mechanism that allows us to focus attention on the vital few and ignore the trivial many.

I will leave how the RAS works to the brain experts, but the impact of it is a wonder to behold. In this article, I want to explore RAS along with some implications it can have in our professional and personal lives. The best way to appreciate the power of RAS is through examples.

Imagine you are in a theater during intermission. The crowded lobby is abuzz with the cacophony of voices, and it is impossible to hear any conversation except the one closest to you.  In the crowd, within earshot, someone mentions your name. All of a sudden you are able to laser focus on that conversation, ignoring all the rest, and actually hear what that person is saying about you. If the person had not uttered your name, there would be no way you would hear what she was saying. That is RAS in action. 

Let’s look at another typical example. You just came out of a car dealership after having ordered a red Ford truck. On the way home, you start to notice red Ford trucks everywhere. Driving into the dealership, you paid no attention and did not notice any trucks at all. Once the RAS is activated, it allows all kinds of miraculous things to happen. Let’s explore how RAS can be useful in helping you be more successful at work.

Marcus Buckingham wrote a famous book entitled Now, Discover Your Strengths: How to Develop Your Talents and Those of the People You Manage. His thesis was that we can make much faster progress at self improvement if we focus energy on our areas of strength rather than trying to improve our weaknesses.  If you doubt that conclusion, pick up a copy of his book. It gives a mountain of data to support the conclusion. The book also contains a link to an online survey you can take to determine your own strength areas.

After reading the book and doing the assessment, I found two dominant strengths I had that were not evident to me before. I found out that I am a “Maximizer” (one who tries to achieve excellence) and that I am particularly strong in “WOO,” (which stands for Winning Others Over). Being a Maximizer allows me to accomplish more in one day than most other people, and WOO allows me to have significant influence when it is important.  Let’s now explore how this knowledge, coupled with RAS, has made the ideas useful to me.

I am a visual communicator and tend to think in terms of images. I have the image of walking around all day with imaginary “arrows of opportunity” flying in the air, just over my head. The arrows represent a constant stream of opportunities to interface with people or do things that help me be more effective. I just need to pick the correct arrows and reach up and grab the right ones as they fly by. The difficult part used to be that there were so many arrows, how was I to select the ones that could help me the most?  Enter RAS.

Now that I know my two greatest strengths, when I view the arrows in my mind, a few of them are in vibrant color. These are the ones that represent a chance to use my skills at Maximizing and WOO.  The rest of the arrows are black.  Using this filtering technique, I am able to “see” the most important opportunities coming at me (even when they are far off) and grab them to flex the strengths within me much more frequently. Voila! My performance improves simply based on the application of my strongest traits.

RAS is a very powerful tool, but we need to be continuously aware of that power if we are to harness it for use in our lives.  Try this little exercise. Try to identify 5-10 times in each day where you are applying the understanding of RAS to improve how you manage your life.  For example, you might be sitting in a cafeteria with hundreds of people. In the distance, you spot an old friend you had been thinking about recently and realize you have not spoken to him in over a year. You resolve to call him that afternoon. Immediately you recognize that RAS helped you find that person and renew the acquaintance. That counts as one of the 10 opportunities to use RAS.

That evening, while scanning the newspaper, out of the corner of your eye you catch a glimpse of an ad for a boat and immediately remember that you had intended to buy a new fishing reel this week. The association was made possible by RAS. That would be number two example. Try to find 5-10 examples a day.

By focusing your energy on understanding how you can use RAS to filter your thinking as opposed to following random thoughts, you will actually be doing a kind of “meta RAS” where the technique is helping you identify opportunities to use its power for you daily.  It sounds complex, but it is really pretty basic.

Do not overlook the power of RAS to improve your life. The more you practice identifying the phenomenon within you and using it, the more creative ways you will find of having it guide you to a better life.

Robert Whipple, MBA, CPLP, is a consultant, trainer, speaker, and author in the areas of leadership and trust.  He is the author of: The Trust Factor: Advanced Leadership for ProfessionalsUnderstanding E-Body Language: Building Trust Online, and Leading with Trust is Like Sailing Downwind. Bob has many years as a senior executive with a Fortune 500 Company and with non-profit organizations.  To bring Bob in to speak at your next event, contact him at www.Leadergrow.com, bwhipple@leadergrow.com or 585.392.7763.