12 Do’s and Don’ts for effective online communication

We communicate more online now than verbally. In many situations, people send signals that are not consistent with their intentions. Unfortunately, while the rules of excellent e-mail communication are common sense, they are not common practice. These simple 12 rules will allow you to prevent most problems when communicating online.

Overarching consideration – use the right mode of communication. Often e-mail is not the right one.

  1. Do Not treat e-mail like a conversation
  2. Keep messages short
  3. Establish the right Tone upfront
  4. Remember the permanent nature of e-mails
  5. Keep your objective in mind
  6. Do not write notes when you are not yourself
  7. Avoid “e-mail grenade” battles
  8. Be careful with use of pronouns in e-mail
  9. Avoid using absolutes
  10. Avoid sarcasm
  11. Learn techniques to keep your inbox cleaned out
  12. Understand the rules for writing those challenging notes

Read details and tips in white paper – http://www.leadergrow.com/12DosandDontsofEmailCommunication.pdf

9 Responses to 12 Do’s and Don’ts for effective online communication

  1. Freddie Primicias says:

    These are excellent tips, THANKS!
    I am about to give a program about emails, and this came along–WOW!

  2. alexis says:

    Thanks,for the tips especially the one on not writing when you are not yourself.

  3. bayzel leaf says:

    this is not entirely correct… what if our children want to use this for their ictl project? their teacher will give them less marks if they only take the information on the numbered ones ( 1. keep messages short)

  4. Yanez says:

    I will use these tips as I learn to communicate online.

  5. karthik says:

    good work

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