Trust is the key ingredient missing in most organizations, particularly in these draconian times. The ability to build trust is most impacted by a leader’s habit of reinforcing candor – which means making people glad when they bring up inconsistencies in the leader’s actions. Most leaders punish people for surfcaing difficult issues. In the process they extinguish trust and transparecy, which further cripples worker motivation. Learn how to change your behaviors to allow consistent trust building interfaces with people. http://www.leadergrow.com/ReinforceCandorItBuildsTrustandTransparency.pdf
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