You have probably been in a situation where you have felt micromanaged. You were given something to do, but then badgered about exactly how to do it.
This happens more in low trust groups, and it often creates a further degradation in trust. We usually fault the manager for this problem because he or she is the one hovering and giving the minute and detailed orders on how to do the job.
While it is usually a overzealous manager who is the root cause of micromanagement, there are several things the employee can do to mitigate the problem. This article is about those things you might try if you have an intrusive manager.
I once worked for a manager who was the king of all micromanagers. I learned about his reputation before ever going to work for him. During my first few weeks, I went way overboard in my preparation.
I would anticipate any potential question he might have and be prepared with data to support my conclusions. When he would suggest something to try, I usually could say, “it has already been done.”
I would communicate my plans to him every day (including weekends) and ask lots of questions about what was wanted. He never had an opportunity to get to me because I always got to him first. After a while, he basically left me alone and did not micromanage me very much for the next 25 years. We got along great, while he continued to micromanage others.
This experience led me to create a list of tips you can use to reduce the tendency for a boss to micromanage you. Granted, this will not be 100% effective in all cases, but these steps can really help reduce the problem to a manageable level. Note: I will use the male pronoun here for simplification, but the same concepts would apply for both genders.
1. Anticipate what the manager will suggest
Work to understand the point of view of the manager, and figure out the suggested methods so when he says, “Do it this way,” often you can say, “That’s exactly how I am doing it. Or you might say, I tried doing it that way, but it created too much scrap, so I am now doing it a better way.
2. Be sure you are clear on the expectations
Often the manager has been somewhat vague on the precise deliverable. Before going off to do a task, take extra time to verify what the boss really wants in the end. If it is a long or complex set of activities, see if you can get some sub-goals that you can deliver along the way. Go the extra mile to identify not only what the objective is but if the manager has any preference for how the solution will appear.
3. Get to the boss before he gets to you
This technique really helps when you have a voice mail or text connection with the boss. Get familiar with the timing of communications and preempt the instructions with a note of your own. For example, if the boss has a habit of catching up on his micromanaging tasks during the lunch hour, simply provide an update to him at about 11 a.m. every day.
4. If the boss is getting intrusive, surprise him
It stops a micromanager dead in his tracks when he tries to tell you how to do step 3 and you tell him you are already on step 8. Step 3 was done yesterday, and the results were supplied to him in his e-mail inbox. The boss is blown away that you made so much progress.
5. Seek to build a trusting relationship with the micromanager
Micromanagement has its roots in inadequate trust. If the boss really trusts you, it means there will be less worry on his part that you will do things incorrectly. That means you are left alone to do things your way.
6. Call him on it
The boss needs to understand that for you to be empowered and give your best effort to the organization, you need to be free to use your own initiative. I knew a technician who brought a set of handcuffs into the office. Whenever his boss would try to micromanage him, he would just pull out the cuffs and slip them on. The message was loud and clear, “if you want me to do this well, don’t tie my hands.”
My rule of thumb on micromanaging is that credibility and communication allow you to manage things as you see fit. Lack of credibility and communication often lead to being micromanaged.
Bob Whipple, MBA, CPLP, is a consultant, trainer, speaker, and author in the areas of leadership and trust. He is the author of: The Trust Factor: Advanced Leadership for Professionals, Understanding E-Body Language: Building Trust Online, Leading with Trust is Like Sailing Downwind, and Trust in Transition: Navigating Organizational Change. Bob has many years as a senior executive with a Fortune 500 Company and with non-profit organizations. For more information, or to bring Bob in to speak at your next event, contact him at http://www.Leadergrow.com, firstname.lastname@example.org or 585.392.7763
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