If we want more of a specific behavior, the best way to get it is to catch people doing it and reinforce them. Positive reinforcement is a really important management tool that can lead to better performance. Unfortunately, reinforcement can be a mine field for several reasons. Here are four ways reinforcement can lead to the opposite of the desired result.
- Overdone tangible reinforcement
- Insincere reinforcement
- Not perceived as reinforcing
- Reinforcement perceived as unfair
Learn why these 4 practices lead to disastrous results and also the antidote that will lead to the expected improvement in performance.