We communicate more online now than verbally. In many situations, people send signals that are not consistent with their intentions. Unfortunately, while the rules of excellent e-mail communication are common sense, they are not common practice. These simple 12 rules will allow you to prevent most problems when communicating online.
Overarching consideration – use the right mode of communication. Often e-mail is not the right one.
- Do Not treat e-mail like a conversation
- Keep messages short
- Establish the right Tone upfront
- Remember the permanent nature of e-mails
- Keep your objective in mind
- Do not write notes when you are not yourself
- Avoid “e-mail grenade” battles
- Be careful with use of pronouns in e-mail
- Avoid using absolutes
- Avoid sarcasm
- Learn techniques to keep your inbox cleaned out
- Understand the rules for writing those challenging notes
Read details and tips in white paper – http://www.leadergrow.com/12DosandDontsofEmailCommunication.pdf
These are excellent tips, THANKS!
I am about to give a program about emails, and this came along–WOW!
Thanks,for the tips especially the one on not writing when you are not yourself.
this is not entirely correct… what if our children want to use this for their ictl project? their teacher will give them less marks if they only take the information on the numbered ones ( 1. keep messages short)
I will use these tips as I learn to communicate online.
good work
Pretty section of content. I simply stumbled upon your website and in accession capital to say that I get actually loved
account your weblog posts. Anyway I’ll be subscribing for your augment or
even I achievement you access persistently fast.
Pretty nice post. I just stumbled upon your weblog and wanted to say
that I have truly enjoyed browsing your blog posts. After all I’ll be subscribing to your feed and I hope you write again very soon!
Lace Wigs
12 Do’s and Don’ts for effective online communication |
Hair Extensions
12 Do’s and Don’ts for effective online communication |